Entry Point Durham

Resolving the housing crisis for those individuals facing homelessness.

What will Entry Point Durham do for me?

Entry Point Durham is not a housing program and cannot promise shelter or housing. Entry Point will work with you to help resolve your housing crisis and will refer you to shelter or housing programs if they will be helpful and are available.

​Intake Hours & Locations

If you’re seeking shelter, go to Aging and Adult Services and ask about Entry Point (coordinated entry) intake:

Durham DSS at 414 E. Main Street (second floor in Lobby 27)

Hours
8:00 am to 3:00 pm – Monday through Friday

801 Gilbert Street

Hours
2:00 noon to 8:00 pm – Monday through Friday
4:30 pm to 8:00 pm – weekends or holidays

You may also call Durham County DSS for more information at:
919-560-8000 or 984-287-8313.

If you are fleeing violence please call Durham Crisis Response Center’s 24 Hour Hotline at: 919-403-6562.

If this is a medical emergency please hang up and call 9-1-1.

Frequently Asked Questions

Yes. Entry Point Durham will help you identify a safe place to sleep tonight. Emergency shelter beds are not always available but going to Entry Point is the only way to access shelter at Urban Ministries of Durham and Families Moving Forward.

Entry Point is not a housing program. Entry Point will work with you to help resolve your housing crisis and will refer you to shelter or housing programs in Durham if they will be helpful.

Everyone experiencing a housing crisis or homelessness in Durham County is eligible to receive services from Entry Point. If you are not currently experiencing homelessness in Durham County you should seek services in your home county.

Entry Point is a new program to help people facing homelessness resolve their housing crisis. Entry Point is not a DSS program, but DSS programs might refer you to Entry Point. Entry Point is connected to the homeless service provider network in Durham. Entry Point will work with you to help resolve your housing crisis and will refer you to housing programs in Durham if they will be helpful. Although Entry Point is in the Human Services Building during the day Monday through Friday, you can also go to the Exchange Building at 801 Gilbert Street on evenings, weekends, and county holidays. The Human Services Building in Durham also includes other resources besides DSS, such as health care resources and Veteran resources.

To learn more, please contact us
Phone: (984) 287-8313 or Email: ccollins@voacarolinas.org

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